Returns, Pick Up, Delivery & Shipping

Delivery Schedule


  • Kingston: Every Other Saturday ($2 fee)
  • Amherstview + Odessa + Bath: *Every Other Friday ($3 fee)
  • *Quinte West + Bay of Quinte + Prince Edward County: *2nd Last Friday of the Month ($4 fee)
Orders are delivered to your front door step, unless there's room in your mailbox for the bag to not be smooshed. Once your order has been delivered to your address, you will recieve an email that your order has "shipped" [this really means delivered]. *If there is a change due to inclement weather in the above schedule, you will be notified by email. *If there is not enough demand for delivery by the delivery date, you will be notified by email. You can opt to wait for the next date or have your order shipped. Flat rate shipping is $15 and free for orders over $200. *Please place your order by 8pm the day prior to delivery. *Quinte West + Bay of Quinte + Prince Edward County includes: Bayside, Belleville, Bloomfield, Brighton, Carrying Place, Consecon, Deseronto, Frankford, Napanee, Stirling, Trenton, Tyendinaga, Wellington. If you live relatively close to any of areas listed above and your specific community is not listed please reach out via jesse@closettcandyy.com to inquire about delivering to your location.




Local Pick-Ups


There is a 7-day turnaround time for local pick-ups. There are times your order might be ready sooner, but never later than a week unless I'm on holiday. At checkout, choose the "Pickup" option. When your order is ready, you'll receive an email notification to send me a text. Once your text is recieved, I'll send you the address so we can arrange arrange a pick-up date + time.




Standard [Sustainable] Shipping


There is a two-week turnaround time for Fabric Spray orders placed via shipment. Your order will be made, packaged and shipped within two weeks of recieving your order. Once your order has been shipped by Canada Post, you'll recieve a confirmation email with your tracking number. All packages are expedited with insurance and should arrive 3-10 business days after shipment.

  • Standard Canada Post Shipping: Flat rate of $15 per order
  • Free Canada Post Shipping: Orders $200 and up
  • International Shipping: Flat rate of $25 per order
  • Fabric Spray Refills cannot be shipped at this time.
It's a ClosettCandyy best practice to reuse/upcycle boxes and packaging materials. You'll notice that the packaging is quite simple, and that's to ensure your purchase is as low-waste as possible. The tape that's used to wrap the box is even water-actived and recyclable! We also take great care to source our packaging meticulously. Currently, our packaging is sourced from these small Canadian businesses: My Essential Business. Any kraft paper, bubble wrap and notecard content is 100% recycled.




Return Policy


Something not quite right? No biggie. I stand behind my products, so if you’re not 100% satisfied, please email jesse@closettcandyy.com. If your bottle is still mostly full, we can swap it out for another scent or you can opt for a full refund, excluding any delivery or shipment costs. If you've used most of the bottle, no refund will be given as you've used the majority of the product.





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